Refund policy

Due to the nature of our products, all sales are final.

For hygiene and safety reasons, we do not accept returns, exchanges, or refunds on opened or used products.

If your order arrives damaged or you receive the wrong item, please contact us within 2 days of delivery at shopninesisters@gmail.com and we will work with you to resolve the issue.

Nine Sisters reserves the right to refuse returns that do not meet these conditions.